Kaia Kerns
About Kaia Kerns
Kaia Kerns is a Customer Master Data Manager with over 14 years of experience in data management, specializing in data quality in dynamic environments. She has held various roles in notable companies, including Capella University, C.H. Robinson, and Ergotron.
Current Role at Ergotron
Kaia Kerns serves as the Customer Master Data Manager at Ergotron, a position she has held since 2017. In this role, she focuses on managing customer data to ensure accuracy and reliability. Her responsibilities include acting as a liaison between information technology and business users, facilitating project completion, and sustaining changes within the organization. Kerns specializes in data quality management, particularly in fast-paced and high-growth environments.
Professional Experience
Kerns has over 14 years of experience in data management. Prior to her current role, she worked at several organizations, including Donaldson Company, Inc., where she held positions as Senior Business Systems Analyst and Senior Business Data Analyst. She also served as Lead Data Steward at C.H. Robinson for six months in 2017. Her earlier roles include working at Digital River as a Data Steward and at Capella University in various capacities related to academic records.
Educational Background
Kaia Kerns studied at St. Olaf College from 1996 to 2000, where she completed her undergraduate education. This academic background provided her with foundational knowledge that supports her career in data management and analysis. Her education has been instrumental in her ability to manage complex data systems and contribute to various projects throughout her career.
Previous Roles and Responsibilities
Throughout her career, Kerns has held various positions that have contributed to her expertise in data management. She worked at American Express Financial Advisors as an Insurance & Annuities Transactions Representative and at Target as a Lead Data Governance Analyst. At Capella University, she served as an Academic Record Representative and later as an Academic Data Steward, where she focused on maintaining data integrity and supporting academic processes.
Data Management Expertise
Kerns specializes in initiating and maintaining data quality across organizations. She has experience with three large ERP implementations, which highlights her capability in managing complex data systems. Her expertise enables her to effectively bridge the gap between technical teams and business users, ensuring that data management practices align with organizational goals.