Bob Hicks
It Supervisor Digital Experience @ Erie Insurance
About Bob Hicks
Currently leading a remote global support IT team responsible for supporting multiple applications used by our Customers, Agents, and Employees. Past technical knowledge: Supported the following: CA Clarity PPM (Windows), SAP Business Objects (Linux), Axway/Tumbleeweed Secure Transport (FTP)(Solaris), Symon Design Studio & Boards(Windows), Bowe Bell & Howell Recompose Print Applications and Development(Solaris/Windows), ESRI ArcGIS server (Windows), Trillium Insight & Discovery (Linux.Windows), Cheasapeake Unclaimed Property Suite (Windows), IBM InfoSphere Information Data Stage (Linux), CA RCM (Windows), Oneshield Dragon Development, Mendix Development, AppDynamics Configuration and Administration, Splunk Administration