Anca Roman
About Anca Roman
Anca Roman is an Engagement & Staffing Manager and Management Assistant currently employed at ERNI in Zürich, Switzerland. She has extensive experience in the hospitality industry, particularly with Swiss Casinos, where she held various roles over a span of several years.
Current Role at ERNI
Anca Roman serves as the Engagement & Staffing Manager and Management Assistant at ERNI, a position she has held since 2022. Based in Zürich, Schweiz, her role involves overseeing staffing and engagement strategies within the organization. Her responsibilities include managing employee relations and ensuring effective communication between management and staff.
Previous Experience at Swiss Casinos
Anca Roman has extensive experience in the hospitality sector, having worked at Swiss Casinos in various capacities from 2012 to 2022. She held roles such as Host, Kasse, Inkasso, and Empfang/Gäste Betreuerin for five years from 2012 to 2017. She later served as Schichtleiterin Empfang/Kasse for one year from 2021 to 2022, and worked as Empfang for three years from 2019 to 2022. Her diverse roles contributed to her expertise in customer service and operational management.
Educational Background
Anca Roman has pursued various educational qualifications to enhance her professional skills. She studied at HSO Business School Switzerland, where she achieved a Bürofachdiplom in Kaufmänisch from 2018 to 2019. Additionally, she completed a program in Geschäft/Handel at the same institution from 2021 to 2022. Anca also undertook a year-long course in Service Excellence from 2019 to 2020 and completed a Geldwäschereigesetz Weiterbildung from 2016 to 2017.
Professional Development
Anca Roman has engaged in professional development through various training programs. She studied Sozialkonzept from 2015 to 2016, focusing on social concepts relevant to her work environment. This commitment to continuous learning reflects her dedication to improving her skills and knowledge in the field.