Rastislav Bašista
About Rastislav Bašista
Rastislav Bašista serves as the Head of Infrastructure Services at ERNI, where he has worked since 2019. He has a background in IT management and infrastructure services, with experience in cloud migration and service management across multiple countries.
Work at ERNI
Rastislav Bašista serves as the Head of Infrastructure Services at ERNI, a position he has held since 2019. In this role, he has been instrumental in integrating subsidiaries under the main company tenant as part of infrastructure consolidation efforts. Bašista has also collaborated with Quality and Security offices within ERNI Group to enhance company culture and represent the organization in various associations. His leadership has contributed to the effective management of IT infrastructure services, ensuring alignment with organizational goals.
Education and Expertise
Rastislav Bašista earned an Engineer’s Degree in Computer Systems Networking and Telecommunications from Slovenská technická univerzita v Bratislave, completing his studies from 2007 to 2012. His educational background provides a strong foundation for his expertise in IT infrastructure and services management. Bašista's knowledge extends to various aspects of IT service delivery, including cloud migration and service management.
Previous Work Experience
Before joining ERNI, Rastislav Bašista held several key positions in the IT sector. He worked as an IT Support Specialist at Boehringer Ingelheim from 2012 to 2017, where he developed foundational skills in IT support. Following that, he served as IT Manager at Tatra banka and as IT Services Manager at Group Cloud Solutions from 2017 to 2019. In these roles, he successfully led the migration of on-premise infrastructure services to the cloud and managed diverse IT teams.
Achievements in IT Infrastructure Management
Rastislav Bašista has made significant contributions to IT infrastructure management throughout his career. He created DRM, BCM, and RISK documentation and plans that received acceptance from banks without objections. He managed the rollout and administration of MS O365 for Raiffeisen Bank International Group across 15 countries, achieving a 99.4% SLA resolution fulfillment. Additionally, he developed an operational ServiceNow ITSM for over 3,000 users within three months, showcasing his ability to enhance service delivery.
Leadership and Team Development
In his current role and previous positions, Rastislav Bašista has demonstrated strong leadership skills. He led and mentored a diverse IT support group of 35 members from 17 European countries, promoting knowledge sharing through the creation of a comprehensive knowledge database, articles, guides, and presentations. His focus on team development has contributed to improved performance and collaboration within IT departments.