Simon Matter
About Simon Matter
Simon Matter is a People Unit Leader and Customer Development & Account Manager at ERNI in Berlin, Germany, where he has worked since 2021. He has a diverse professional background, including roles in project management and customer service across various organizations in Switzerland.
Work at ERNI
Simon Matter has been employed at ERNI since 2021, currently holding the position of People Unit Leader and Customer Development & Account Manager in Berlin, Germany. His role involves overseeing team dynamics and managing customer relationships to enhance service delivery. Prior to his current position, he served as a Senior Consultant at ERNI from 2020 to 2021 and as a Consultant from 2018 to 2020, both in Berne, Switzerland. His extensive experience at ERNI has contributed to his understanding of customer needs and strategic development.
Previous Experience
Before joining ERNI, Simon Matter worked at SBB CFF FFS as a Junior IT Project Manager and Product Assistant from 2015 to 2018 in Berne, Switzerland. This role provided him with foundational project management skills. Additionally, he worked at Touring Club Suisse TCS in various capacities, including Customer Service from 2009 to 2012 and Coordinator Sales Channels CRM from 2012 to 2014, both in Urtenen - Schönbühl. These positions helped him develop strong customer service and sales channel management skills.
Education and Expertise
Simon Matter studied at Berner Fachhochschule BFH, where he earned a Bachelor of Science in Business Administration with a specialization in Strategy, International Management, and Marketing from 2007 to 2012. This academic background has equipped him with the knowledge and skills necessary for effective management and strategic planning in his professional roles.
Career Progression
Simon Matter's career has shown a clear progression in roles and responsibilities. Starting in customer service at Touring Club Suisse TCS, he advanced to sales channel coordination and then transitioned into project management at SBB CFF FFS. His return to ERNI saw him take on consulting roles before becoming a People Unit Leader. This trajectory reflects his growing expertise in customer development and team leadership.