Dwain Evans
About Dwain Evans
Dwain Evans is a Customer Service Manager with over 8 years of experience in administration and customer service roles. He is currently employed at eSalon and is known for his unique methods of building strong professional relationships.
Current Role at eSalon
Dwain Evans has served as the Customer Service Manager at eSalon since 2019. In this role, he is responsible for overseeing customer service operations and ensuring a high level of satisfaction among clients. His experience in customer service management contributes to the effectiveness of the team in addressing customer needs and resolving issues efficiently.
Previous Experience in Customer Service Management
Before joining eSalon, Dwain Evans held several customer service management positions. He worked at Science in Sport as Customer Service Manager from 2017 to 2019, and prior to that, he was the UK Customer Service Team Manager at MADE.COM from 2015 to 2017. His earlier experience includes an 8-month tenure as Customer Service Manager at Pickfords in 2014 and a 7-year role as Assistant Manager Customer Service at TNT from 2007 to 2014.
Education and Qualifications
Dwain Evans studied CUSTOMER SERVICES at Bromley Springboard College, where he achieved a LEVEL 3 NVQ from 2001 to 2003. He also completed his GCSEs at Sedgehill Secondary School from 1996 to 2001. His educational background has equipped him with the necessary skills for his career in customer service.
Background in Customer Service
Dwain Evans has over 8 years of experience in administration and customer service roles, emphasizing the importance of organization and client relationships. He began his career as a Customer Service Representative at Superdrug from 2001 to 2006. His extensive experience has allowed him to develop unique methods for building personal friendships in the workplace, fostering strong bonds with colleagues.
Professional Relationships and Networking
Dwain Evans is known for maintaining strong professional relationships and working closely with important figureheads in his industry. His approach to networking and relationship-building has contributed to his success in customer service management, allowing him to effectively collaborate with colleagues and stakeholders.