Jennifer Sandoval
About Jennifer Sandoval
Jennifer Sandoval is a Bilingual Customer Service Representative with a Bachelor of Arts in Fashion Merchandising from California State University-Long Beach. She has experience in the fashion retail industry, having worked at Windsor Fashions and Forever 21 before joining eSalon in El Segundo, California.
Work at eSalon
Jennifer Sandoval has been employed at eSalon since 2019. As a Bilingual Customer Service Representative, she provides support to customers in both English and Spanish. Her role involves addressing customer inquiries, resolving issues, and ensuring a positive experience for clients. eSalon is known for its personalized hair color products, and Jennifer contributes to the company's commitment to customer satisfaction.
Education and Expertise
Jennifer Sandoval earned a Bachelor of Arts in Fashion Merchandising from California State University-Long Beach, completing her studies from 2012 to 2017. This educational background has equipped her with knowledge in fashion trends, consumer behavior, and retail management, which she applies in her customer service roles.
Background
Before joining eSalon, Jennifer Sandoval worked at Windsor Fashions as a Stylist from 2016 to 2018 in Lakewood, California. In this position, she provided fashion advice and styling services to customers. Additionally, she served as a Customer Service Representative at Forever 21 from 2018 to 2019 in Los Angeles, California, where she gained further experience in customer support.
Career Progression
Jennifer Sandoval's career in customer service began at Forever 21, where she worked for 10 months. She then transitioned to Windsor Fashions, where she spent two years as a Stylist. Her current position at eSalon marks a continuation of her focus on customer service, leveraging her bilingual skills to enhance communication with a diverse clientele.