Tamara M.
About Tamara M.
Tamara M. is the Lead Customer Experience Specialist at eSalon in London, United Kingdom, where she has worked since 2017. She holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Universitatea „Spiru Haret” din București and previously served as Senior Stylist and Social Media Manager at The Stress Exchange Limited.
Work at eSalon
Tamara M. has been employed at eSalon since 2017, where she serves as the Lead Customer Experience Specialist. In this role, she focuses on enhancing customer satisfaction and engagement. Her responsibilities include overseeing customer interactions and ensuring that clients receive high-quality support. Based in London, United Kingdom, Tamara has contributed to the company's commitment to delivering personalized hair care solutions.
Education and Expertise
Tamara M. earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Universitatea „Spiru Haret” din București. Her studies, completed from 2007 to 2011, provided her with a solid foundation in business principles and marketing strategies. This educational background supports her current role in customer experience, where she applies her knowledge to improve client relations.
Background
Before joining eSalon, Tamara M. worked at The Stress Exchange Limited as a Senior Stylist and Social Media Manager from 2015 to 2017. In this position, she combined her styling expertise with social media management, promoting the brand and engaging with customers online. Her experience in both styling and digital marketing has informed her approach to customer experience in her current role.
Professional Experience
Tamara M. has accumulated significant experience in customer-focused roles throughout her career. Her tenure at The Stress Exchange Limited as a Senior Stylist and Social Media Manager allowed her to develop skills in both customer service and online engagement. Since 2017, her position at eSalon has further honed her expertise in customer experience, making her a key player in the company's customer satisfaction initiatives.