Jennifer Biel
About Jennifer Biel
Jennifer Biel is a Customer Success Manager at eSpark Learning, where she has worked since 2022. She has a background in education, having served as an elementary school teacher and substitute teacher in various schools in Michigan.
Current Role at eSpark Learning
Jennifer Biel serves as a Customer Success Manager at eSpark Learning, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, contributing to the overall mission of the company to enhance educational outcomes through personalized learning solutions. Her experience in customer success allows her to effectively support clients in achieving their educational goals.
Previous Experience in Education
Prior to her current role, Jennifer Biel worked in various educational positions. She served as a Substitute Teacher at Southfield Public Schools for three months in 2017. She also worked as an Elementary School Teacher at South Lyon Community Schools, teaching First Grade from 2017 to 2018 and Second Grade from 2017 to 2021. This extensive teaching experience has provided her with a strong foundation in educational practices and student engagement.
Sales Enablement Experience
Before becoming a Customer Success Manager, Jennifer Biel worked in Sales Enablement at eSpark Learning from 2021 to 2022. In this role, she contributed to the development of sales strategies and supported the sales team in effectively communicating the value of eSpark Learning’s products. Her background in education complements her sales enablement efforts, allowing her to bridge the gap between educational needs and product offerings.
Educational Background
Jennifer Biel earned her Bachelor of Arts in Education from Michigan State University, where she studied from 2012 to 2016. This educational background has equipped her with the necessary skills and knowledge to excel in her teaching and customer success roles. Her degree reflects her commitment to the field of education and her dedication to fostering learning environments.