Katie Weinheimer
About Katie Weinheimer
Katie Weinheimer is a Customer Success Manager at eSpark Learning, where she has worked since 2022. She has a background in education and leadership, having held various roles in teaching and administration across multiple educational organizations.
Work at eSpark Learning
Katie Weinheimer has been serving as a Customer Success Manager at eSpark Learning since 2022. In this role, she focuses on ensuring customer satisfaction and facilitating the effective use of eSpark's educational products. Her experience in education and customer success positions her to support clients in achieving their educational goals.
Education and Expertise
Katie Weinheimer attended the University of Illinois Urbana-Champaign from 2006 to 2011, where she studied Elementary Education and Urban Planning. This educational background provides her with a strong foundation in teaching methodologies and urban educational challenges, which she applies in her current role in customer success.
Background in Education
Katie Weinheimer has extensive experience in the education sector. She worked at KIPP Chicago as a First Grade Teacher and Grade Level Chair from 2013 to 2017. Later, she served as an Assistant Principal at KIPP Chicago from 2017 to 2019, and then as an Assistant Principal of Instruction at KIPP Texas Public Schools from 2019 to 2021. Her roles involved leadership and instructional support, enhancing her skills in educational management.
Previous Roles in Customer Success
Before joining eSpark Learning, Katie Weinheimer worked at Screencastify as a Customer Success Manager for nine months and as an Onboarding Specialist for five months in 2021. These positions allowed her to develop expertise in customer engagement and onboarding processes, which are critical for ensuring user satisfaction and product adoption.
Experience with Teach For America
Katie Weinheimer was a Corps Member with Teach For America in New Orleans, Louisiana, from 2011 to 2013. This experience provided her with insight into diverse educational environments and the challenges faced by under-resourced schools, further informing her approach to education and customer success.