Africa S. Franklin
About Africa S. Franklin
Africa S. Franklin is a People Operations Specialist at Espresso Systems, where she has worked since 2022. She has a background in human resources and compliance, with experience in various roles across multiple organizations, and holds a Bachelor of Business Administration.
Work at Espresso Systems
Africa S. Franklin has been employed at Espresso Systems as a People Operations Specialist since 2022. In this role, she focuses on enhancing employee engagement and implementing strategic planning initiatives. Her work is conducted remotely, allowing her to contribute to the company's operations from a flexible location. Franklin's responsibilities include managing various aspects of people operations and ensuring alignment with organizational goals.
Previous Experience in People Operations
Prior to her current position, Africa S. Franklin worked at HIVE DIVERSITY as a People Operations Specialist from 2021 to 2022. She also held a role as a Compliance Specialist at Insight Global for three months in 2022. Her experience in these positions has equipped her with a strong foundation in managing human resources functions and compliance requirements.
Education and Expertise
Africa S. Franklin earned a Bachelor of Business Administration (BBA) with a focus on Language, Law, and Ethics from CUNY New York City College of Technology. She also holds an Associate of Science (AS) degree in Psychology from Kingsborough Community College. Franklin is PHR certified, demonstrating her expertise in benefit administration and risk management, as well as her commitment to professional development.
Specialization in Diversity, Equity, and Inclusion
Africa S. Franklin specializes in diversity, equity, and inclusion (DE&I) initiatives. Her strategic planning capabilities enable her to develop and implement programs that promote a diverse and inclusive workplace. She is skilled in state and federal labor law compliance, which supports her efforts in creating equitable work environments.
Career Background in Human Resources
Before joining Espresso Systems, Africa S. Franklin gained significant experience in human resources. She worked at Amazon as a Human Resources Generalist for three years, where she developed strategies to motivate teams and exceed customer service objectives. Additionally, she served as an Account Manager at Nestlé Waters for seven months, further broadening her expertise in managing client relationships and operational efficiency.