Tatiana Mendoza
About Tatiana Mendoza
Tatiana Mendoza is a Client Success Representative at eSUB Construction Software in San Diego, California, where she has worked since 2021. She has a diverse professional background, including roles in financial services, customer support, and project management, and holds a B.A. in Collaborative Health and Human Services from California State University, Monterey Bay.
Work at eSUB Construction Software
Tatiana Mendoza has been employed as a Client Success Representative at eSUB Construction Software since 2021. In this role, she focuses on enhancing client satisfaction and ensuring that clients effectively utilize the software solutions provided by the company. Her responsibilities include addressing client inquiries, providing support, and facilitating communication between clients and the company. Mendoza's position allows her to leverage her strong organizational skills and attention to detail to optimize client experiences.
Previous Work Experience
Prior to her current role, Tatiana Mendoza accumulated diverse work experience across various industries. She worked at TD Ameritrade as a Financial Representative from 2013 to 2017, where she engaged with clients on financial products. Following that, she served as a Customer Support Advocate at Urgent.ly Roadside Assistance for seven months in 2017. Mendoza also held the position of Project Manager at Tesloop for ten months in 2017-2018, overseeing projects in the Greater San Diego Area, Los Angeles, and Palm Springs. Additionally, she worked at San Diego State University as an AS II from 2018 to 2021 and briefly as a Sales Representative at Bankers Life in 2017.
Education and Expertise
Tatiana Mendoza earned her Bachelor of Arts degree in Collaborative Health and Human Services from California State University, Monterey Bay, where she studied from 2009 to 2012. She also pursued further education at Landmark from 2017 to 2033. Mendoza's academic background in social work and health services complements her professional roles, particularly in client relations and support. Her educational experiences have equipped her with analytical skills and a strong foundation in human services.
Skills and Competencies
Tatiana Mendoza exhibits a range of competencies that enhance her effectiveness in her professional roles. She demonstrates productive assertiveness, which contributes to her personal performance. Mendoza possesses exceptional organizational skills that allow her to analyze and adjust work procedures for maximum efficiency. Her meticulous attention to detail ensures thoroughness and accuracy in her tasks. Additionally, she has strong decision-making abilities and a keen sense of observation, which are crucial in her role as a Client Success Representative.
Leadership and Coaching Experience
Mendoza has experience in coaching personnel, showcasing her leadership and mentorship abilities. Her capacity to deal effectively with resistance and focus on high-return areas highlights her strategic approach to problem-solving. She believes in gathering all available facts before making decisions, which underscores her analytical mindset. These skills not only benefit her personal development but also contribute to the success of her teams and the satisfaction of her clients.