A.A Arana
About A.A Arana
A.A. Arana serves as the Culture, HR, and Operations Assistant at Esusu in New York since 2021, bringing a strong background in human resources and operations. With a Bachelor's Degree in Psychology and extensive experience in recruitment and social media marketing, Arana has developed skills in vendor management, client relations, and online media management.
Work at Esusu
A.A Arana has been working at Esusu since 2021, serving as a Culture, HR, and Operations Assistant. In this role, Arana contributes to the company's human resources and operational functions. Additionally, Arana holds a position as a Social Media Marketing Specialist at Esusu, where responsibilities include managing online media and networking strategies. Both roles have been maintained for three years in New York, New York, United States.
Education and Expertise
A.A Arana holds a Bachelor's Degree in Psychology with a focus on Industrial and Organizational studies from Colegio San Agustin-Binan. This educational background provides a solid foundation for roles in human resources and operations. Arana also studied Biology at the University of Santo Tomas, achieving a B.S. in Biology. Expertise includes behavioral interviewing, candidate profiling, online media management, and market research, which are essential in staffing and recruiting.
Background in Recruitment and HR
A.A Arana has a diverse background in recruitment and human resources, having worked in various capacities at Teleperformance from 2013 to 2015. Roles included Recruiting Representative for employee engagement, online and offline sourcing, events management, and partner and vendor management. Prior to this, Arana was a Recruitment Executive at SHORE Solutions Inc. for two months in 2015 and an HR Intern at Smart Communications, Inc. for three months in 2012.
Experience in Customer Service and Operations
In addition to HR roles, A.A Arana has experience in customer service and operations. Arana worked as a CS Champion at Jumpcut, Inc. for six months in 2019 in Los Angeles, California. Earlier, Arana served as a Credit Collections Specialist at Capital One for four months in 2009 in the NCR - National Capital Region, Philippines. This experience enhances skills in client relations and operational support.
Skills in Market Research and Strategy
A.A Arana possesses strong skills in market research and strategy, which support effective business partner relations and client engagement. These skills are complemented by expertise in online media management and networking, contributing to Arana's effectiveness in social media marketing and operational roles.