Abby C.
About Abby C.
Abby C. is a Talent Acquisition Coordinator at Esusu, where she has worked since 2021. With over 20 years of experience in contact centers and a strong background in human resources and recruitment, she has held various roles across multiple companies in the United States and the Philippines.
Work at Esusu
Abby C. has been serving as the Talent Acquisition Coordinator at Esusu since 2021. In this role, she focuses on sourcing and recruiting talent to support the company's growth and mission. Her position is based in New York, United States, where she has contributed to the development of effective recruitment strategies that align with Esusu's objectives.
Previous Employment Experience
Before joining Esusu, Abby C. held several roles in the field of Human Resources and recruitment. She worked as the Human Resources and Recruitment Manager at Cube Care Company from 2017 to 2020. Prior to that, she served as the Assistant Recruitment Manager at Teleperformance for one year. Additionally, she worked as a Recruitment Specialist at MedPro Disposal from 2020 to 2023 and as a Recruitment Coordinator at Sales Recruiting University from 2020 to 2021.
Education and Expertise
Abby C. studied at Centro Escolar University, where she earned a Bachelor of Science degree in Psychology from 2000 to 2004. She furthered her education at Saint Joseph's College of Quezon City from 1996 to 2000. Abby completed her LEAN Six Sigma Green Belt Certification in 2013, enhancing her expertise in process improvement and efficiency within recruitment.
Contact Center Experience
Abby C. possesses over 20 years of experience in the contact center industry, with a strong emphasis on Customer Service and Technical Support. Her extensive background includes various roles that have equipped her with a comprehensive understanding of recruitment and talent acquisition within this sector.
Achievements in Recruitment
Abby C. has contributed to notable achievements in her career, including authoring articles that played a role in winning silver and bronze medals at the 2013 International Contact Center Awards. Her efforts in recruitment and talent acquisition have been recognized within the industry.