Andrew Trinh
About Andrew Trinh
Andrew Trinh is a Customer Experience Manager at Esusu, where he has worked since 2023. He has a diverse professional background, including roles in customer success, product management, and sales development across various companies.
Work at Esusu
Andrew Trinh has been serving as the Customer Experience Manager at Esusu since 2023. In this role, he focuses on enhancing customer interactions and ensuring a positive experience for users. His position is remote, allowing him to manage customer relations effectively from any location.
Previous Employment History
Prior to joining Esusu, Andrew held various positions in the technology and customer service sectors. He worked at Conexiom as a Product Manager for six months in 2021. He also served as a Customer Success Specialist and later as Team Lead - Sr. Implementation Manager at Conexiom from 2019 to 2021. His experience includes a role as a Sales Development Representative at Venzee Technologies Inc. in 2018 and positions at RentMoola as a Partnership Coordinator and Customer Success Specialist.
Experience at Visier Inc.
Andrew Trinh worked at Visier Inc. for two years, from 2021 to 2023, where he held the position of Customer Success Manager I. He also served as a Professional Service Advisor for six months in 2022. His roles at Visier focused on customer engagement and service delivery, contributing to the overall success of the organization.
Culinary Experience
Before his career in technology and customer service, Andrew worked in the culinary field as a Sushi Chef/Expo at Minami Restaurant from 2017 to 2020. This role provided him with valuable experience in a fast-paced environment and honed his skills in teamwork and customer interaction.
Education and Expertise
Andrew Trinh earned a Bachelor of Science degree from The University of British Columbia, where he studied Computer Science, Life Sciences, and Environmental Sciences from 2012 to 2017. His educational background provides a strong foundation for his roles in customer experience and technology.