Chidinma Orji
About Chidinma Orji
Chidinma Orji is a Business Analyst specializing in CX/UX, currently working at Esusu in the Greater New York City Area. She holds a BSc in Information Systems from the American University of Nigeria and an MS in Technology Management from Columbia University, with experience in healthcare and technology sectors.
Work at Esusu
Chidinma Orji has been employed at Esusu since 2019, serving as a Business Analyst specializing in Customer Experience (CX) and User Experience (UX). In this role, she focuses on enhancing user interactions and ensuring that the business meets customer needs effectively. Her work contributes to the overall strategy of Esusu, which aims to provide financial solutions that empower underserved communities.
Education and Expertise
Chidinma Orji holds a Bachelor of Science (Hons) in Information Systems from the American University of Nigeria, where she studied from 2011 to 2015. She furthered her education at Columbia University in the City of New York, earning a Master of Science in Technology Management from 2017 to 2018. Her academic background equips her with a strong foundation in business strategy and IT governance management.
Background
Chidinma Orji began her career as a Graduate Intern at MCEE Business Solutions in 2015, where she worked for five months in Abuja, Nigeria. She then transitioned to Solina Group Ltd as an Operations Analyst, serving in that capacity for two years. Additionally, she worked as a Tutor at the American University of Nigeria for eight months, providing academic support to students.
Achievements
Chidinma Orji has developed expertise in process decomposition, which allows her to create scalable business solutions. She has experience in both the healthcare and technology sectors, demonstrating her versatility in applying her skills across different industries. Her strong passion for problem-solving in business operations drives her contributions to her current role and past positions.