Emmanuel Suarez
About Emmanuel Suarez
Emmanuel Suarez is a customer support professional specializing in loans servicing at Esusu, where he has worked since 2021. He has a background in English Language and Literature and has accumulated experience in customer support across various industries, including financial services and telecommunications.
Work at Esusu
Emmanuel Suarez has been employed at Esusu since 2021, where he serves as a Customer Support representative specializing in Loans Servicing. In this role, he provides assistance to customers regarding loan-related inquiries and issues. His responsibilities include addressing customer concerns through various communication channels, ensuring a smooth and efficient service experience.
Previous Experience at ClickPay
Before joining Esusu, Emmanuel worked at ClickPay as a Product Support Specialist from 2019 to 2021. During his tenure, he focused on providing product-related support, helping customers navigate the platform and resolve technical issues. This role contributed to his expertise in customer service and product support.
Background in Customer Support
Emmanuel has extensive experience in customer support, having worked in various roles across multiple industries. He served as a Product Support Specialist at RealPage, Inc. from 2019 to 2021 and as an Advanced Customer Service Representative at DISH Network from 2010 to 2012. His experience spans financial services, banking, and telecommunications, equipping him with a diverse skill set.
Education and Expertise
Emmanuel Suarez earned a Bachelor of Arts degree in English Language and Literature from West Visayas State University, completing his studies from 2006 to 2010. His educational background supports his communication skills, which are essential in his customer support roles. He is open to learning new skills and adapting to new opportunities in his career.