Helouise Gimena
About Helouise Gimena
Helouise Gimena is a Customer Support Specialist at Esusu, where she has worked since 2021. She holds a Bachelor of Science degree in Hotel, Motel, and Restaurant Management from the University of Santo Tomas, which she completed in 2015.
Work at Esusu
Helouise Gimena has been employed at Esusu as a Customer Support Specialist since 2021. In this role, she is responsible for assisting customers with inquiries and providing support related to the company's services. Her position involves addressing customer concerns, ensuring satisfaction, and facilitating effective communication between the company and its clients.
Education and Expertise
Helouise Gimena earned a Bachelor of Science degree in Hotel, Motel, and Restaurant Management from the University of Santo Tomas. She completed her studies from 2011 to 2015, gaining knowledge and skills relevant to customer service and hospitality management. This educational background supports her current role in customer support.
Background
Helouise Gimena has a background in hospitality management, which informs her approach to customer service. Her education at the University of Santo Tomas provided her with foundational knowledge in managing customer experiences, which is essential in her current role at Esusu.
Professional Experience
Since joining Esusu in 2021, Helouise Gimena has accumulated three years of experience in customer support. Her role requires effective communication skills and a customer-oriented mindset, both of which are critical in addressing client needs and enhancing overall satisfaction.