Kimberly Davis
About Kimberly Davis
Kimberly Davis serves as a Customer Experience Manager at Esusu, where she has played a significant role in shaping growth strategies. With a background in customer success and brand representation, she holds a Bachelor's Degree in Communication and Media Studies from Humboldt State University.
Current Role at Esusu
Kimberly Davis serves as the Customer Experience Manager at Esusu, a position she has held since 2022. In this role, she has delivered key insights that have contributed to the company's growth strategies. Her focus on enhancing customer interactions and understanding client needs positions her as a vital member of the team.
Previous Work Experience
Prior to her current role, Kimberly Davis held various positions that contributed to her expertise in customer relations. She worked as a Brand Ambassador at Chariot for three months in 2015 in the San Francisco Bay Area. Additionally, she served as a Customer Success Manager at Outschool from 2021 to 2022, where she worked remotely for one year. Earlier in her career, she was a Front Desk Agent at The Ranch at Rock Creek for three months in 2015 and completed a two-month internship at CBS Radio KMVQ 99.7 NOW! in 2013.
Education and Expertise
Kimberly Davis earned her Bachelor’s Degree in Communication and Media Studies from Humboldt State University, where she studied from 2010 to 2014. Her educational background has equipped her with strong communication skills and an understanding of media dynamics, which she applies in her customer experience role. She believes in the value of non-traditional and dynamic education, reflecting her commitment to continuous learning.
Personal Interests
Outside of her professional responsibilities, Kimberly Davis engages in various activities that reflect her interests. She enjoys traveling, exploring hot springs, and attending theater performances. Additionally, she spends quality time with her rescue dog, Denahi, which highlights her affinity for animals and personal well-being.
Skills and Attributes
Kimberly Davis is recognized for her ability to understand people through intuition and empathy. These skills make her a valuable asset in customer interactions, allowing her to connect with clients and address their needs effectively. Her approach to customer experience emphasizes the importance of empathy in building strong relationships.