Tom Simcox
About Tom Simcox
Tom Simcox is a Content Designer at HMRC, with over a decade of experience in content and web design across various government departments in the UK. He has been instrumental in developing user-centered designs and improving digital services since joining HMRC in 2019.
Work at eSynergy Solutions
Tom Simcox has been employed at eSynergy Solutions as a Content Designer at HMRC since 2019. His role is based in Shipley, United Kingdom, where he contributes to the development of content and user experience design. He works within two agile delivery teams, collaborating with user researchers, business analysts, and product owners to create and test prototypes. His focus includes providing expertise for the new Customs Declaration Service, which is designed to improve UK business import and export processes following Brexit.
Previous Employment Experience
Prior to his current position, Tom Simcox held several roles within the Department for Work and Pensions (DWP) and HM Revenue & Customs. He worked as a Content Designer at DWP from 2012 to 2015 and again from 2015 to 2017. He also served as an Intranet Manager at DWP from 2008 to 2012 and as a Web Developer from 2004 to 2008. Additionally, he was a contractor Content Designer at HMRC for six months in 2017-2018 and worked as a contractor Content Designer at Co-op from 2018 to 2019.
Education and Expertise
Tom Simcox studied Computer Science at Newcastle University, where he earned a Bachelor of Science (BSc) degree from 2000 to 2003. His educational background provides a strong foundation for his work in content design and user experience. He applies his knowledge to enhance government services, adhering to GDS and GOV.UK standards, and collaborates with other design professionals to share insights and improve user experiences across government platforms.
Contributions to Government Design Community
As part of a wider government design community, Tom Simcox actively engages in initiatives aimed at improving user experience in public services. He collaborates with fellow user-centered design professionals to share insights and best practices. His work aligns with government standards, focusing on enhancing the usability and accessibility of digital services for users across the UK.