Nakul Gupta
About Nakul Gupta
Nakul Gupta is a Business Analyst at eTelligent Group, where he has worked since 2019. He holds a Lean Six Sigma Yellow Belt certification and has extensive experience in technical support and training design.
Work at eTelligent Group
Nakul Gupta has been employed at eTelligent Group as a Business Analyst since 2019. His role involves analyzing business processes and providing insights to improve operational efficiency. Located in Noida, he contributes to various projects that require a blend of technical knowledge and analytical skills.
Education and Expertise
Nakul Gupta holds a Post-Graduation Diploma in IT Management from Symbiosis Centre for Distance Learning, which he completed in 2018. He also earned a Bachelor of Commerce (B.Com.) degree from Delhi University, studying from 2008 to 2012. His educational background is complemented by a Lean Six Sigma Yellow Belt certification, showcasing his commitment to process improvement.
Technical Skills and Certifications
Nakul Gupta possesses advanced skills in networking, including IP/Proxy configuration, server configuration, and router configuration. He is proficient in HTML programming and MS Office 2010. Additionally, he is a Microsoft Certified Technology Specialist in Windows Server 2008 Active Directory, Configuration, reflecting his technical capabilities.
Professional Experience at Concentrix
Nakul Gupta worked at Concentrix for a total of five years in various roles. He started as a Technical Support Engineer from 2012 to 2014, then advanced to Senior Technical Support Engineer from 2014 to 2016. He later served as a Quality Analyst from 2016 to 2019, where he focused on ensuring service quality and performance standards.
Training and Development Experience
Nakul Gupta has experience in designing training sessions for new employees. His training programs emphasize technical skills, communication abilities, and problem-solving techniques, ensuring that new hires are well-equipped to meet the demands of their roles.