Minerva Chiu
About Minerva Chiu
Minerva Chiu is an experienced professional in internal operations, currently serving as a Senior Member Experience Coordinator at Terminal and as Internal Operations at ETHGlobal. She has a background in production assistance, professional assistance, and retail, with a Bachelor's Degree in Biology/Psychology from the University of Toronto.
Current Role at ETHGlobal
Minerva Chiu currently serves as an Internal Operations professional at ETHGlobal, a position she has held since 2022. In this remote role, she is responsible for overseeing various operational tasks that support the organization's objectives. Her work involves establishing efficient processes and ensuring smooth communication across teams.
Experience at Terminal
Minerva Chiu has been working at Terminal as a Senior Member Experience Coordinator since 2019. In this role, she focuses on enhancing the experience of members through various initiatives. Her responsibilities include coordinating events and developing processes that improve member engagement and satisfaction.
Previous Employment History
Minerva Chiu has a diverse work history. She worked at Chuck Gammage Animation as a Production Assistant from 2008 to 2009, and at BDO Canada as a Professional Assistant from 2014 to 2018. Additionally, she held positions at Joe Fresh as a Retail Sales Associate and at Metalworks Institute as a Front Desk Receptionist. These roles contributed to her operational and customer service skills.
Educational Background
Minerva Chiu studied at the University of Toronto, where she earned a Bachelor's Degree in Biology and Psychology from 2010 to 2014. Prior to that, she attended Sheridan College, studying Fine/Studio Arts for one year in 2009. Her educational background provides a foundation for her analytical and creative skills.
Operational Achievements
Throughout her career, Minerva Chiu has implemented several operational improvements. She established consistent budgeting and documentation practices for general operations and developed a comprehensive onboarding process for new team members. Additionally, she plays a key role in coordinating major events and collaborates with marketing teams to enhance internal branding.