Shawn Staton
About Shawn Staton
Shawn Staton is a Scrum Master and Stream Lead at Eton Solutions LP in Morrisville, North Carolina. He has over 13 years of experience in various roles at American Express and has worked at Eton Solutions since 2016.
Work at ETON Solutions
Shawn Staton has been employed at Eton Solutions LP since 2016. He initially served as a Document Management Specialist for three years, where he contributed to the management and organization of documentation processes. In 2019, he transitioned to the role of Stream Lead, a position he has held for five years. In addition to these roles, he has been functioning as a Scrum Master since 2021, where he oversees agile project management practices and facilitates team collaboration in Morrisville, North Carolina.
Previous Experience at American Express
Before joining Eton Solutions, Shawn Staton worked at American Express from 1996 to 2009. During his 13 years there, he held various positions including Customer Service Representative, Training Specialist, and Call Center Management. His experience in these roles provided him with a strong foundation in customer service and team leadership, enhancing his skills in communication and training.
Education and Expertise
While specific educational details are not provided, Shawn Staton's career trajectory reflects a strong background in agile methodologies, customer service, and team management. His roles as Scrum Master and Stream Lead indicate expertise in agile project management, facilitating team dynamics, and improving workflow efficiency.
Career Progression
Shawn Staton's career has shown a clear progression from customer service roles to leadership positions in project management. His journey began at American Express, where he developed essential skills in customer relations and training. This experience paved the way for his subsequent roles at Eton Solutions, where he has taken on increasing responsibilities and leadership roles within the organization.