Alexandra Pascu
About Alexandra Pascu
Alexandra Pascu is a Customer Service Agent Quality Assurance Specialist at Etraveli Group, where she has worked since 2022. Previously, she served as a KYC Agent at Kaizen Gaming from 2017 to 2020 in Athens, Greece.
Work at Etraveli Group
Alexandra Pascu currently holds the position of Customer Service Agent Quality Assurance Specialist at Etraveli Group. She has been with the company since 2022, contributing to the quality assurance processes within the customer service department. Her role involves ensuring that customer service standards are met and maintained, which is essential for enhancing customer satisfaction and operational efficiency.
Previous Experience at Kaizen Gaming
Prior to her current role, Alexandra worked at Kaizen Gaming as a Know Your Customer (KYC) Agent from 2017 to 2020. During her three years at the company, based in Athens, Attiki, Greece, she was responsible for verifying customer identities and ensuring compliance with regulatory requirements. This experience provided her with valuable insights into customer service and compliance processes.
Education and Expertise
While specific educational details are not provided, Alexandra's professional roles indicate a strong background in customer service and quality assurance. Her expertise in KYC processes and quality management in customer service environments reflects her capability in handling compliance and operational standards.
Background
Alexandra Pascu has a professional background in customer service and quality assurance. She has worked in the customer service industry for several years, gaining experience in both KYC processes and quality assurance roles. Her career has been primarily based in Attiki, Greece, where she has developed her skills in customer interaction and compliance.