Anastasia Malkova
About Anastasia Malkova
Anastasia Malkova is a Back Office Reconciliation Agent at Etraveli Group, where she has worked since 2019. She has a background in guest relations and accounting, having previously worked as a receptionist at Mitsis Hotels and studied at Lviv Academy of Commerce and Ethnikon kai Kapodistriakon Panepistimion Athinon.
Work at Etraveli Group
Anastasia Malkova has been employed at Etraveli Group since 2013. She has held the position of Travel Operations Senior Agent for 11 years, contributing to the company's travel operations in Athens, Greece. In addition to this role, she has worked as a Back Office Reconciliation Agent since 2019, where she focuses on ensuring accurate financial records and reconciliation processes within the organization.
Education and Expertise
Anastasia Malkova studied at Lviv Academy of Commerce, where she specialized in Accounting and Auditing, achieving the status of Specialist. She has also pursued further education at Ethnikon kai Kapodistriakon Panepistimion Athinon since 2012. Additionally, she completed a training course at AMADEUS HELLAS S.A., earning a certificate in Training Services, specifically in the AMADEUS course.
Background in Hospitality
Before her tenure at Etraveli Group, Anastasia Malkova worked at Mitsis Hotels as a Receptionist in Guest Relations for 11 months in 2012. This experience on Kos Island, Greece, provided her with foundational skills in customer service and hospitality management, which have been beneficial in her subsequent roles in the travel industry.