Ioana Gabriela Voiculescu
About Ioana Gabriela Voiculescu
Ioana Gabriela Voiculescu is a Senior Project Manager at Etraveli Group, with a diverse background in project management and customer service across various companies in Greece and Romania. Her extensive experience in IT Service Management and a strong educational foundation in political science, finance, and educational sciences inform her effective leadership in managing teams and projects.
Current Role at Etraveli Group
Ioana Gabriela Voiculescu currently serves as a Senior Project Manager at Etraveli Group, a position she has held since 2023. Based in Athens, Attiki, Greece, she is responsible for overseeing various projects within the organization. Her role requires effective leadership and management skills to ensure successful project outcomes.
Previous Experience at Etraveli Group
Prior to her current position, Voiculescu worked at Etraveli Group as a Project Manager from 2022 to 2023. During this year-long tenure in Athens, she contributed to project management efforts, demonstrating her capability in leading teams and managing project deliverables.
Professional Background in Gaming and Customer Service
Voiculescu has extensive experience in the gaming industry, having worked at Kaizen Gaming as a Senior Customer Service Agent and Responsible Gaming Ambassador from 2020 to 2022. She also held the position of Project Manager for the OpEx project at Kaizen Gaming for a brief period in 2021. Her background in customer service enhances her project management skills by integrating customer-focused strategies.
Education and Expertise
Voiculescu possesses a diverse educational background. She earned a Bachelor's degree in Political Science and Government from the University of Bucharest and a Master's degree in Finance and Financial Management Services from Universitatea Creștină „Dimitrie Cantemir” din București. Additionally, she studied Educational Sciences and Veterinary Technology, achieving various qualifications that contribute to her multifaceted expertise in project management.
Technical and Project Management Skills
Voiculescu has a solid foundation in IT Service Management, having worked in various technical advisory roles at Teleperformance Greece. Her experience includes positions as a Tier 1 iOS Technical Advisor and Senior Technical Advisor for Mac+. She also held project management roles at IBM, where she served as a Project Management Officer and Application Provisioning Manager, enhancing her ability to deliver successful projects in the IT sector.