Murtuza Bhabhrawala
About Murtuza Bhabhrawala
Murtuza Bhabhrawala is a Travel Sales Consultant at Etraveli Group, where he has worked since 2017 in Pune, India. He specializes in travel advice related to visas and passports and has a background in computer engineering from Gujarat University.
Work at Etraveli Group
Murtuza Bhabhrawala has been employed at Etraveli Group as a Travel Sales Consultant since 2017. In this role, he specializes in providing travel advice, particularly concerning visas and passports. His position requires him to engage with clients from various regions, including Europe, North America, South America, Asia, and Australia. Bhabhrawala focuses on building strong client relationships through effective communication and service, ensuring that customer needs are met efficiently.
Education and Expertise
Murtuza Bhabhrawala earned a Bachelor's degree in Computer Engineering from Gujarat University, where he studied from 2007 to 2009. This educational background provides him with a solid foundation in technology, which complements his role in the travel industry. His expertise in travel sales and customer service is enhanced by his academic qualifications.
Professional Background
Before joining Etraveli Group, Murtuza Bhabhrawala worked at WNS Global Services as a Customer Care Executive from 2014 to 2017. He also held a position as a Senior Executive at Wipro Limited from 2011 to 2013. His experience in these roles has contributed to his skills in customer interaction and service delivery, particularly in the travel sector.
Client Interaction and Communication Skills
Murtuza Bhabhrawala emphasizes the importance of effective communication in his role as a Travel Sales Consultant. He handles customer interactions from diverse regions, which requires a nuanced understanding of various cultural contexts. His focus on building strong client relationships is a key aspect of his approach to customer service.