Angella Mould
About Angella Mould
Angella Mould is an experienced IT Service Delivery and Contract Manager at the European Patent Office in the Netherlands, where she has worked since 2013. She has held various roles in IT and project management across several companies, including Virgin Media, Centrica, and GlaxoSmithKline.
Current Role at European Patent Office
Angella Mould has been serving as the IT Service Delivery and Contract Manager at the European Patent Office since 2013. In this role, she oversees IT service delivery and contract management, ensuring that services meet the operational needs of the organization. Additionally, she holds the position of Project Director for Service Operations, where she manages various projects related to service delivery and operations.
Previous Experience in IT Management
Prior to her current role, Angella Mould accumulated extensive experience in IT management. She worked at Virgin Media as a Programme Consultant from 2006 to 2007. Her career also includes a position as Programme Office Manager at Centrica from 2003 to 2004, and as an IT Applications Consultant/Project Manager at GlaxoSmithKline from 2001 to 2002. Furthermore, she served as a Senior Project Manager at Orange Business Services from 2007 to 2013.
Educational Background
Angella Mould studied at London Guildhall University, where she earned a BA (Hons) in European Business Systems from 1992 to 1995. Her education provided her with a solid foundation in business systems, which has contributed to her professional expertise in IT service delivery and management.
Early Career and IT Support Experience
Angella Mould began her career in IT support as an IT Support Analyst at Centaur Communications from 1999 to 2000. She then transitioned to various project management roles, including her position at BT Global Services as a Programme Consultant from 2004 to 2006. This early experience laid the groundwork for her subsequent roles in IT management and consultancy.