Ashley Taylor
About Ashley Taylor
Ashley Taylor serves as the Head of Department Acceptance and Release at the European Patent Office, where she has held various roles since 2004, including IT Administrator and Quality Control Manager. She has a background in software engineering and human-computer interaction, having earned a BSc (Hons) from The Open University.
Work at European Patent Office
Ashley Taylor has held multiple roles at the European Patent Office (EPO) since 2004. Currently, she serves as the Head of Department Acceptance and Release, a position she has held since 2017. In addition, she has been the IT Administrator - Business Process Application Manager since 2015. Taylor also oversees the Quality Control Manager and Application Support Coordinator roles, which she has fulfilled since 2012. Furthermore, she has been the Head of Department Business Support since 2016. Prior to these roles, she worked as an Incident Manager from 2004 to 2009 and as a Software Application Expert from 2009 to 2012.
Education and Expertise
Ashley Taylor studied at The Open University, where she focused on Software Engineering, Human-Computer Interaction, Design, and Innovation. She completed her BSc (Hons) in Computing and Design between 2008 and 2013. This educational background has equipped her with the necessary skills to excel in her various roles at the European Patent Office, particularly in IT administration and business process management.
Background
Ashley Taylor has a long-standing career at the European Patent Office, beginning her tenure in 2004. Over the years, she has transitioned through various positions, gaining extensive experience in IT administration, quality control, and incident management. Her roles have evolved to include leadership positions, reflecting her growth within the organization and her expertise in managing complex processes.
Achievements
Throughout her career at the European Patent Office, Ashley Taylor has contributed to numerous projects and initiatives in her various roles. Her leadership as Head of Department Acceptance and Release and her management of business processes have been essential in streamlining operations within the organization. Taylor's extensive experience in quality control and application support has also played a significant role in enhancing the efficiency of the EPO's IT systems.