Gert Mayr
About Gert Mayr
Gert Mayr serves as the Linemanager for IT Customer Service at the European Patent Office, a position he has held since 2015. He has a background in IT customer service roles at various organizations, including Caceis and Man Se.
Work at European Patent Office
Gert Mayr has been employed at the European Patent Office since 2015, currently holding the position of Linemanager IT Customer Service. In this role, he oversees the IT customer service operations, ensuring efficient support and service delivery. Prior to his current position, he served as Deputy Linemanager IT Customer Service and IT-service Engineer from 2012 to 2015. His experience at the European Patent Office spans over nine years, contributing to the organization's IT service framework.
Previous Experience at Caceis
Before joining the European Patent Office, Gert Mayr worked at Caceis from 2010 to 2012. He held the position of Deputy Linemanager IT Customer Service and IT-service Engineer during his two-year tenure in Paris, Île-de-France, France. His responsibilities included supporting IT service operations and assisting in the management of customer service teams.
Career at Man Se
Gert Mayr's earlier career includes a position at Man Se, where he worked as Linemanager VIP - IT Customer Service from 2008 to 2009. His role involved managing IT customer service for VIP clients, focusing on delivering high-quality support and ensuring client satisfaction during his one-year tenure in Munich, Bavaria, Germany.
Education and Expertise
While specific educational details are not provided, Gert Mayr's career trajectory indicates a strong background in IT service management and customer support. His roles across various organizations demonstrate expertise in managing IT services and leading customer service teams, particularly in high-pressure environments.