Kieran Donnelly

Kieran Donnelly

Enterprise Architect And Programme Manager Online User Engagement @ European Patent Office

About Kieran Donnelly

Kieran Donnelly is an Enterprise Architect and Programme Manager for Online User Engagement at the European Patent Office, where he has worked since 2014. He has extensive experience in IT management and consulting, having held senior positions at organizations such as Dow Chemical, Philips, and IBM.

Work at European Patent Office

Kieran Donnelly has been employed at the European Patent Office (EPO) since 2014, serving as an Enterprise Architect and Programme Manager for Online User Engagement. In this role, he has contributed to the EPO's Strategic Plan 2023 by providing guidance on business and IT architecture. He has played a key role in delivering digital transformation programme goals and benefits, focusing on enhancing the online customer experience for external users of EPO products and services through a new online user engagement programme.

Previous Experience in IT Management

Prior to his current position, Kieran Donnelly held several significant roles in IT management. He worked at Dow Chemical as Associate IS Director & Lead Architecture Specialist from 2005 to 2011 in Shanghai, China. He also served as Senior Director of IT Architecture & Platforms at Philips from 2012 to 2014 in the Netherlands. His earlier experience includes a role as Senior Consultant at IBM Business Consulting Services from 2002 to 2005 in Madrid, and he spent 13 years at PwC as a Senior Consultant and Project Manager across London, Geneva, and Madrid.

Educational Background

Kieran Donnelly has a solid educational foundation in information systems and mathematics. He studied at the University of Cambridge, where he earned a Bachelor of Arts in Mathematics from 1984 to 1987. He later attended IE Business School, achieving an Executive Masters in Information Systems and Technology Management from 2004 to 2005. His early education took place at St. George's College, Weybridge, where he studied from 1973 to 1983.

Career Development and Aspirations

Throughout his career, Kieran Donnelly has developed a wide range of business consulting and IT management expertise across various sectors, including industry and government. He aspires to enhance the online customer experience for users of EPO products and services. His current focus is on the implementation of a new online user engagement programme, which aims to improve interactions and accessibility for external users.

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