Mallon Lars
About Mallon Lars
Mallon Lars is a Customer Success Manager at the European Patent Office in The Hague, Netherlands, with over 30 years of experience in customer relationship management and IT services. His career includes roles at notable organizations such as Hewlett Packard Enterprise, VodafoneZiggo, and the European Space Agency.
Work at European Patent Office
Mallon Lars has been employed as a Customer Success Manager at the European Patent Office since 2022. In this role, he focuses on managing customer relationships and ensuring service delivery. His position is based in The Hague, South Holland, Netherlands.
Previous Experience at SKF Group
Prior to his current role, Mallon Lars worked at SKF Group from 2012 to 2014. He held the positions of Program Account Manager Infrastructure and Deputy Program Account Manager Applications during his two-year tenure in Gothenburg, Sweden.
Career at eu-LISA
Mallon Lars served as a Client Manager and Program Director at eu-LISA from 2014 to 2018. His four-year experience in this role took place in the Strasbourg Area, France, where he managed various client-related programs.
Education and Expertise
Mallon Lars studied Computer/Information Technology Administration and Management, earning a Bachelor of Applied Science (BASc) from EXIN, an ICT competence partner, from 1987 to 1994. He has developed expertise in IT strategy, IT service management, and operations management within the IT services industry.
Diverse International Background
Mallon Lars has a diverse professional background with experience in various international locations, including The Hague, Strasbourg, Gothenburg, Frascati, and Brussels. His career spans multiple roles in customer success, program management, and IT consulting across different organizations.