Sandrine Filippo Forcada
About Sandrine Filippo Forcada
Sandrine Filippo Forcada is an Information Technology Support Specialist at the European Patent Office, where she has worked since 2019. She has a diverse background in IT support and administration, having held various roles at organizations such as Nuffic, Schlumberger, and Sun Microsystems.
Current Role at European Patent Office
Sandrine Filippo Forcada has been employed at the European Patent Office as an Information Technology Support Specialist since 2019. In this role, she provides support for specialized applications specific to the organization, including Trimaran, Edrex, Ansera, Viewer, and Patent Workbench. She utilizes platforms such as iET and ServiceNow for ticket management and resolution. Additionally, she contributes to optimizing the Service Desk Knowledge Base by creating and improving Knowledge Base Articles.
Previous Experience in Information Technology
Prior to her current position, Sandrine Filippo Forcada held various roles in the information technology sector. She worked at 3Com as an EMEA Information Technology Helpdesk Agent from 1998 to 1999. Following that, she served as an EMEA Senior Order Management Representative at Sun Microsystems from 1999 to 2001. Her experience also includes a position as a Middle Office Assistant in the Treasury Department at Schlumberger from 2004 to 2005.
Program Administration at Nuffic
In 2010, Sandrine Filippo Forcada worked as a Program Administrator at Nuffic for a duration of four months. This role contributed to her diverse experience in program administration and support within educational and organizational contexts.
Educational Background
Sandrine Filippo Forcada studied at the University of Cambridge, where she achieved a First Certificate in English in 1995. She also holds a Bachelor's degree from University Bordeaux II, where she studied UFRSTAPS from 1991 to 1995. Additionally, she completed her Baccalaureate in Economics at Lycée Fernand Daguin in 1991.
Project Management Experience
Sandrine Filippo Forcada has experience in project management through her role as a Project Officer at PUM Netherlands senior experts from 2005 to 2008. She also briefly served as an Assistant Manager at the same organization in 2004. Her roles in these positions contributed to her skills in managing projects and supporting organizational objectives.