Dorothee Kadach
About Dorothee Kadach
Doro is a Product Manager for Flight Ancillaries, focusing on creating personalized shopping experiences and optimizing pricing strategies to enhance customer satisfaction and business growth.
Title and Role Overview
Doro holds the position of Product Manager Flight Ancillaries. In this role, Doro focuses on developing products that meet customer needs and enhance their shopping experience. By allowing customers to tailor their flights to their specific requirements, Doro aims to create a more personalized and satisfying travel experience.
Product Design and Business Model Transformation
Doro contributes significantly to the ongoing transformation of the business model. This involves redesigning product features to better align with the needs and expectations of customers. By ensuring that each product is tailored to individual preferences, Doro enhances the overall value proposition of the flight ancillary offerings.
Personalized Upselling Experience
In the role of Product Manager, Doro is responsible for providing an optimal, personalized upselling experience at all digital and physical touchpoints. This ensures that each customer has access to a range of additional services and products that can enhance their travel experience, tailored to their specific needs and preferences.
Data-Driven Pricing Optimization
Doro employs a data-driven approach to optimize pricing strategies for flight ancillaries. By leveraging data insights, Doro ensures that the pricing is competitive and aligns with market demand while also catering to the financial expectations of the customers.
Expanding Partner Portfolio
Part of Doro’s responsibilities includes enriching the partner portfolio. This is in line with the concept of a Travel Assistant, aiming to meet diverse customer needs and expectations. By expanding partnerships, Doro ensures a more comprehensive range of options and services available to the customers.