Caroline Troost
About Caroline Troost
Caroline Troost is a Production Leader and Account Development Leader at Evaneos, where she has worked since 2016. With a background in tourism and marketing, she specializes in partner development, market analysis, and team training.
Work at Evaneos
Caroline Troost has been employed at Evaneos since 2016, serving as a Production Leader and Account Development Leader. In this role, she centralizes and monitors market dashboards and KPIs to track overall agent and market performance. She collaborates with the Team Training to animate the agent community and works closely with marketing to propose and define market offerings. Caroline also conducts cross-functional projects, identifying opportunities for improvement, and collaborates with the Country Manager to analyze market trends and traveler statistics for strategic planning.
Previous Experience at Nouvelles Frontieres - TUI Travel
Prior to her current position, Caroline Troost worked at Nouvelles Frontieres - TUI Travel for six years as an Assistante chef de produit from 2007 to 2013. She also held the role of Régulatrice vols for four years from 2003 to 2007. In these positions, she gained valuable experience in product management and operations within the travel sector.
Education and Expertise
Caroline Troost studied at Lycée hôtelier de Saint Quentin en Yvelines, where she focused on Option conception commercialisation and achieved a BTS in tourism from 1996 to 1998. She also attended Lycée La Bruyère in Versailles, earning a Baccalauréat L with a focus on languages from 1993 to 1996. Additionally, she completed a Bachelor in Marketing with a specialization in Webmarketing at Icademie from 2012 to 2013.
Leadership and Development Roles
In her current role at Evaneos, Caroline Troost is responsible for recruiting Area Managers for the market and leading them in skill development related to destinations and dashboard monitoring. She provides development, advice, and training to partners both in-person and remotely, ensuring that the team is well-equipped to meet market demands.
Collaboration and Strategic Planning
Caroline collaborates with various teams within Evaneos, including marketing and the Country Manager, to ensure cross-market coherence and to define online offerings. She plays a key role in analyzing market trends and traveler statistics, contributing to strategic planning and decision-making processes within the organization.