Joanna Ritchie
About Joanna Ritchie
Joanna Ritchie is a Relationship Administrator at Evans Bank, with previous experience at Bank of Akron, PHH Mortgage, and Bank of America.
Current Position at Evans Bank
Joanna Ritchie is currently serving as a Relationship Administrator at Evans Bank. She commenced her role at the bank in 2020. In this capacity, she is responsible for managing and nurturing client relationships, ensuring customer satisfaction, and facilitating communication between clients and various banking departments.
Previous Role at Bank of Akron
Before joining Evans Bank, Joanna Ritchie worked at Bank of Akron from 2014 to 2020. She served as a Commercial Loan Processor, where she was involved in processing commercial loans, verifying loan application details, and liaising with clients to finalize loan agreements.
Experience at PHH Mortgage
From 2013 to 2014, Joanna Ritchie was employed by PHH Mortgage as a Mortgage Loan Processor. During her tenure, she was responsible for processing mortgage loan applications, ensuring all documentation was complete, and assisting clients with their mortgage-related queries.
Employment at Bank of America
Joanna Ritchie worked at Bank of America from 2011 to 2013 as a Case Manager Process Support. In this role, she managed case files, supported processing activities, and maintained communication with clients to resolve any issues related to their financial cases.
Educational Background
Joanna Ritchie holds an Associate's degree from Erie County Community College. Her education has provided her with a foundation in banking and financial services, equipping her with the necessary knowledge to excel in her professional roles.