Monica Williams
About Monica Williams
Monica Williams is a Personal Banker at Evans Bank with experience in various banking and customer service roles.
Current Role at Evans Bank
Monica Williams is currently serving as a Personal Banker at Evans Bank. She began this role in 2021. Her responsibilities involve assisting clients with their banking needs, opening and managing accounts, and providing financial solutions to meet client needs.
Past Experience at M&T Bank
Before her current role, Monica Williams worked at M&T Bank in various capacities. From 2020 to 2021, she was a Senior Service Associate where she provided high-level customer service and support. Prior to that, she served as a Branch Operations Coordinator from 2019 to 2020, overseeing daily branch operations and ensuring compliance with banking regulations.
Previous Roles at Evans Bank
Monica Williams has a history with Evans Bank that predates her current role. She worked as a Bank Teller twice, initially from 2016 to 2017 and again from 2018 to 2019 in Angola, New York. In these roles, she handled day-to-day transactions, assisted customers with their inquiries, and ensured a smooth operational flow at the bank branches.
Medical Receptionist Experience
In addition to her extensive banking experience, Monica Williams worked briefly outside the banking industry. She was employed at FREDONIA PHYSICAL THERAPY, PLLC as a Medical Receptionist from 2017 to 2018. During this time, she managed patient appointments, handled administrative tasks, and provided front-office support.