Binayak Sen
About Binayak Sen
Binayak Sen serves as the Manager of Customer Success at Even in Bengaluru, Karnataka, India, where he has worked since 2023. He previously held positions in strategy and operations at Nova Benefits and has a Bachelor of Business Administration from Amity University Mumbai.
Work at Even
Binayak Sen has been serving as the Manager of Customer Success at Even since 2023. In this role, he focuses on enhancing customer experiences and implementing strategies that align with the company's goals. He has contributed to partnership efforts with leading hospitals in India to improve Even's healthcare offerings. Additionally, he has played a significant role in integrating cashless insurance cover with primary care services, ensuring that customers receive seamless access to healthcare.
Previous Experience
Before joining Even, Binayak Sen worked at Nova Benefits as an Associate in Strategy and Operations from 2022 to 2023. His responsibilities included developing operational strategies to enhance service delivery. Prior to this role, he interned at Nova Benefits in the Wellness Team for four months in 2021, where he gained insights into wellness initiatives. Binayak also worked as a Session Manager at WISE App for four months in 2021, managing sessions and contributing to user engagement.
Education and Expertise
Binayak Sen holds a Bachelor of Business Administration (BBA) degree from Amity University Mumbai. His educational background provides him with a solid foundation in business principles, which he applies in his current role in customer success. His expertise includes strategy development, operations management, and customer engagement, which are critical in his contributions to Even.
Contributions to Healthcare Initiatives
At Even, Binayak Sen has been involved in customer success strategies that support the company's partnerships with investors such as Khosla Ventures and Founders Fund. His work focuses on aligning customer needs with business objectives, particularly in the healthcare sector. His contributions have helped enhance the overall service offerings at Even, particularly in integrating insurance and primary care services.