Jeshilla John
About Jeshilla John
Jeshilla John is a Customer Success Manager with a background in business development and organizational psychology. She has worked at Even and previously held positions at Masai and Radio One, while also holding degrees in Psychology and English Literature.
Current Role as Customer Success Manager
Jeshilla John currently holds the position of Customer Success Manager at Even, where she has been employed since 2023. In this role, she operates in a hybrid model, balancing both remote and in-office responsibilities. Her work focuses on ensuring customer satisfaction and success, leveraging her background in organizational psychology to inform her strategies and interactions with clients.
Previous Experience at Even
Before her current role, Jeshilla John worked at Even as a Business Development professional for nine months in 2023. During this time, she contributed to the company's growth by engaging with clients and supporting business initiatives. Her experience in business development has equipped her with skills that are beneficial in her current customer success role.
Internship at Masai
Jeshilla John completed a Business Development internship at Masai in 2022. This position lasted for one month and took place in Bengaluru, Karnataka, India. The internship provided her with foundational experience in business development, which she later applied in her roles at Even.
Background in Media Production
In 2019, Jeshilla John worked as an Assistant Managing Producer at Radio One for one month in Bengaluru, Karnataka, India. This role contributed to her diverse skill set and experience in managing production tasks within a media environment.
Educational Background in Psychology
Jeshilla John holds a Master of Science (MSc) in Psychology from Sampurna Montfort College, which she completed from 2020 to 2022. Prior to that, she earned a Bachelor of Arts (BA) degree in Psychology, English Literature, and Journalism from Presidency College, where she studied from 2017 to 2020. Her educational background in psychology supports her approach to customer success management.