Stephanie Mason
About Stephanie Mason
Stephanie Mason is a Customer Care Lead Representative at EventBuilder.com, where she has worked since 2007. With over a decade of experience in customer care, she currently also serves as a Travel Professional at World Travel Holdings.
Work at EventBuilder
Stephanie Mason has been employed at EventBuilder.com since 2007, where she currently holds the position of Customer Care Lead Rep. In this role, she has accumulated 17 years of experience, providing support and assistance to clients. Prior to her current position, she served as a Customer Care Rep and later as a Customer Care Supervisor at the same company. Her tenure at EventBuilder.com has allowed her to develop a deep understanding of customer care processes and client needs.
Current Role at World Travel Holdings
Since 2014, Stephanie Mason has worked as a Travel Professional at World Travel Holdings. In this position, she has focused on assisting clients with their travel needs. She has been working remotely in this role for the past 10 years, allowing her to maintain flexibility while providing customer support. Her experience in the travel industry complements her extensive background in customer care.
Education and Training
Stephanie Mason studied at Los Angeles Pierce College, where she focused on Elementary Education and Teaching from 1996 to 1997. She completed her studies there for one year. Prior to that, she graduated from Chatsworth High School, earning her diploma in General Education from 1991 to 1995. This educational background has contributed to her skills in communication and client interaction.
Background in Customer Care
With over a decade of experience in customer care roles, Stephanie Mason has built a solid foundation in supporting clients. Her work history includes various positions at EventBuilder.com, where she advanced from a Customer Care Rep to a Customer Care Supervisor before becoming the Customer Care Lead Rep. This progression highlights her commitment to client service and her ability to adapt to different responsibilities within the customer care field.