Austin Carson
About Austin Carson
Austin Carson serves as the DTCA Sales Manager at EverQuote, where he has worked since 2022. He has a background in insurance sales and management, having held various roles at Allstate and Kanopy Insurance, and has educational credentials in Criminal Justice and Fire Science.
Current Role at EverQuote
Austin Carson serves as the DTCA Sales Manager at EverQuote, a position he has held since 2022. In this role, he is responsible for monitoring the productivity of sales agents to ensure that performance standards are met. He also prepares end-of-day reports for upper management, providing insights into team performance. Additionally, he leads department team meetings to enhance collaboration and performance among team members.
Previous Experience at Allstate
Austin Carson has significant experience in the insurance industry, having worked at Allstate. He served as an Agency Owner from 2016 to 2019 in the Austin, Texas area, where he managed operations and sales. He also held the position of Sales Manager at Allstate for a brief period in 2016, where he focused on sales strategies and team management.
Founding Member at Kanopy Insurance
Austin was a Founding Member of Kanopy Insurance, where he worked from 2012 to 2016 in Rancho Cucamonga, California. During his tenure, he contributed to the establishment and growth of the agency. He later returned to Kanopy Insurance as a Sales Manager and Recruiter from 2019 to 2021 in Austin, Texas, where he was involved in recruiting and training new personnel.
Educational Background
Austin Carson studied Criminal Justice and Police Science at Santa Ana College from 2011 to 2012, achieving POST Certification with the Orange County Sheriff's Department. He also attended Crafton Hills College, where he studied Fire Science and completed the Fire Fighter I Academy in 2009. His educational background provides a foundation for his skills in management and training.
Training and Quality Assurance
In his various roles, Austin has emphasized the importance of training and quality assurance. He provides continuous training to personnel to maintain high customer service standards. He conducts random audits of calls to ensure accuracy and excellent service, and he performs the final round of candidate interviews for the sales team, both via Zoom and face-to-face.