Yancy Perry
About Yancy Perry
Yancy Perry is the Director of Retention & Loyalty at EverQuote, where he focuses on customer engagement strategies. He has a diverse background in customer operations and retention marketing, with previous roles at Clearlink and Vivint.
Current Role at EverQuote
Yancy Perry serves as the Director of Retention & Loyalty at EverQuote, a position held since 2023. In this role, Perry focuses on developing and implementing strategies to enhance customer retention and loyalty within the organization. This position leverages his extensive experience in customer engagement and retention marketing.
Previous Experience at Clearlink
Prior to joining EverQuote, Yancy Perry held multiple roles at Clearlink. He worked as a Sales Executive III from 2014 to 2018, followed by positions as a Sales Support Analyst and Medicare Compliance Coordinator in 2018. He later served as a Customer Retention Supervisor and Insurance Operations Manager from 2019 to 2021. His tenure at Clearlink spanned various functions, contributing to his expertise in customer retention and sales support.
Experience at Vivint
Yancy Perry worked at Vivint as the Manager of Customer Operations & Experience from 2021 to 2023. In this role, he was responsible for overseeing customer operations and enhancing the overall customer experience. This position further developed his skills in managing customer relationships and operational efficiency.
Education and Expertise
Yancy Perry studied Management and Communications at Salt Lake Community College. His educational background complements his professional experience, particularly in retention marketing and lead generation, which are essential for driving business growth in the insurance sector.
Track Record of Innovation
Yancy Perry is recognized for his innovative approaches and ability to consistently exceed company goals. His track record demonstrates successful project execution and leadership, contributing to improved customer retention and engagement strategies.