Niki Handlon
About Niki Handlon
Niki Handlon is a Customer Service Specialist at Everything But The House (EBTH) in Cincinnati, Ohio, where she has worked since 2019. She has a background in hospitality management and has held various roles in customer service and food and beverage supervision.
Work at Everything But The House
Niki Handlon has been employed as a Customer Service Specialist at Everything But The House (EBTH) since 2019. In this role, she evaluates account and service histories to identify trends and mitigate future issues. Handlon manages complex transactional and emotional customer situations promptly and professionally. She has developed forward-thinking strategies aimed at maintaining customer happiness and addressing customer needs effectively.
Previous Experience at Hyatt Hotels Corporation
Prior to her current role, Niki Handlon worked at Hyatt Hotels Corporation from 2013 to 2017. She served as a Server for four years before advancing to the position of Food and Beverage Supervisor at Hyatt Regency Cincinnati from 2017 to 2018. In this supervisory role, she was responsible for overseeing food and beverage operations, ensuring quality service, and managing staff.
Education and Expertise
Niki Handlon studied Hospitality Administration/Management at Cincinnati State Technical and Community College, where she earned an associate degree in hospitality management from 2012 to 2014. She also attended Northern Kentucky University for one year from 2011 to 2012. Her educational background provides her with a solid foundation in hospitality management principles and practices.
Current Role at Soccer Village
In addition to her role at Everything But The House, Niki Handlon has been working as a Warehouse Supervisor at Soccer Village since 2018. In this position, she oversees warehouse operations, ensuring efficient management of inventory and logistics.