Pratoom Kham
About Pratoom Kham
Pratoom Kham is a NOC Engineer at EVgo, responsible for overseeing the commissioning of new charging facilities and ensuring their operational readiness. With extensive experience in engineering roles at various companies, he has developed testing methodologies and managed device activation for major telecommunications providers.
Work at EVgo
Currently, Pratoom Kham serves as a NOC Engineer at EVgo, a role he has held since 2017. In this position, he oversees the commissioning of new charging facilities, ensuring they are completed according to design specifications and are operational upon substantial completion. His responsibilities also include the remote configuration of new charger equipment installations, facilitating the process of bringing equipment online.
Previous Experience in Engineering
Pratoom Kham has extensive experience in engineering roles prior to his current position. He worked at DIRECTV as a Staff Engineer from 2005 to 2013, contributing for eight years in El Segundo, CA. Before that, he was a Support Engineer II at Ultimate Staffing for seven months in 2005. He also held a position as a QA Hardware Engineer at Fuhu Inc. for nine months in 2015. Additionally, he worked as a Test Technician at Legacy Electronics, Inc. from 2004 to 2005.
Education and Expertise
Pratoom Kham studied Electrical and Electronics Engineering at DeVry University, where he earned a Bachelor of Science (BS) degree from 2000 to 2004. He further enhanced his qualifications by completing a Technical Management Certificate Program at UCLA Extension in 2013. His educational background supports his expertise in hardware and software deployment, as well as product certification processes.
Achievements in Product Development
Throughout his career, Pratoom Kham has established new product certification processes and developed detailed test methodologies utilized by consumer electronics companies. He has improved standard testing methodologies for certification and development processes, ensuring that all features, functions, and operations meet specifications before product release approval. His work in these areas has contributed to the quality and reliability of various consumer electronics.
Technical Responsibilities
In his role as a NOC Engineer, Pratoom Kham performs triage, root cause analysis, tracking, and resolution of field failures. He acts as an administrator for AT&T and Verizon’s portal, managing device activation and IP management. His technical responsibilities include developing requirements and functional specifications for hardware and software deployment, ensuring effective operations within the organization.