Erin Mc Carthy, Ris
About Erin Mc Carthy, Ris
Erin McCarthy is a Senior Customer Success Manager for Strategic Accounts at Evisort, with a background in business development and customer success across various companies. She holds a Bachelor of Commerce from the University of Guelph and has completed the Canadian Securities Course.
Current Role at Evisort
Erin McCarthy serves as the Senior Customer Success Manager for Strategic Accounts at Evisort. In this role, she focuses on enhancing customer satisfaction and driving revenue through effective management of strategic client relationships. Erin has been with Evisort since 2023, bringing her extensive experience in customer success and business development to the organization.
Previous Experience at Fidelity Canada
Erin McCarthy held multiple roles at Fidelity Canada. She worked as a Senior Business Development Associate for three months in 2021 and as a Business Development Associate for one year from 2020 to 2021. Additionally, she served as a Business Development Representative for nine months from 2019 to 2020. These positions involved engaging with clients and developing business strategies to enhance customer relationships.
Experience at Litera
At Litera, Erin McCarthy worked in two capacities. She was a Business Development Representative for four months in 2021, followed by a role as a Customer Success Manager for three months in the same year. Her responsibilities included managing customer interactions and ensuring satisfaction with Litera's products and services.
Educational Background
Erin McCarthy studied at the Lang School of Business and Economics at the University of Guelph, where she earned a Bachelor of Commerce (B.Com.) degree in Management Economics and Finance from 2015 to 2019. This educational foundation provided her with a strong understanding of financial principles and business management.
Professional Skills and Certifications
Erin McCarthy has completed the Canadian Securities Course (CSC), which demonstrates her knowledge of Canadian financial regulations and investment products. She is proficient in various tools, including Salesforce, Zoom, Microsoft Office, Gainsight, and Vidyard, which support her ability to manage customer relationships effectively. Additionally, she has received training in Bloomberg operations, enhancing her skills in financial markets.