Erin Mc Carthy, Ris
About Erin Mc Carthy, Ris
Erin McCarthy serves as a Senior Customer Success Manager at Evisort, a position she has held since 2022. With a background in business development and customer experience across various companies, she has developed expertise in financial markets and Canadian securities.
Current Role at Evisort
Erin McCarthy serves as a Senior Customer Success Manager at Evisort, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive background in customer relations and business development. Her experience in managing customer accounts and addressing client needs contributes to Evisort's commitment to delivering effective contract management solutions.
Previous Experience in Customer Success
Before joining Evisort, Erin worked at Litera as a Customer Success Manager for three months in 2021. Her responsibilities included managing client relationships and ensuring the successful implementation of Litera's solutions. Prior to that, she held various roles at Fidelity Canada, including Business Development Associate and Senior Business Development Associate, where she developed skills in client engagement and business strategy.
Educational Background
Erin McCarthy earned her Bachelor of Commerce (B.Com.) degree in Management Economics and Finance from the Lang School of Business and Economics at the University of Guelph. Her studies spanned from 2015 to 2019, providing her with a solid foundation in financial principles and economic strategies. Additionally, she completed the Canadian Securities Course (CSC), which enhanced her knowledge of Canadian financial regulations and securities.
Early Career Development
Erin began her professional journey as a Data Acquisition Intern at Dun & Bradstreet in 2017, followed by an Administrative Assistant Intern position at Ardenton Capital in 2018. These early roles provided her with valuable experience in data management and administrative support. She also worked as a Customer Experience Associate at TD from 2016 to 2019, where she gained insights into customer service and operational processes.
Professional Training and Skills
Erin has completed training in Bloomberg operations, which has enhanced her understanding of financial markets and investment strategies. This training complements her academic background and professional experience, equipping her with the skills necessary to navigate complex financial environments and contribute effectively to her roles in customer success and business development.