Kelly Kapoor
About Kelly Kapoor
Kelly Kapoor serves as the Senior Director at Evisort, bringing extensive experience from various roles at Walmart and DocuSign. She has a strong background in customer success, project management, and strategic initiatives, with a focus on technology and compliance.
Work at Evisort
Currently, Kelly Kapoor serves as the Senior Director at Evisort, a position she has held since 2023. Prior to this role, she was the Director of Customer Success at Evisort from 2021 to 2023. In her tenure at Evisort, she has focused on enhancing customer satisfaction and driving successful outcomes for clients.
Previous Experience at DocuSign
Kelly Kapoor worked at DocuSign as a Senior Customer Success Manager for one month in 2021, based in Charlotte, North Carolina. She also held a Customer Success role at DocuSign from 2020 to 2021 for 11 months in Philadelphia, Pennsylvania. Her experience at DocuSign contributed to her expertise in customer engagement and success strategies.
Career at Walmart
Kelly Kapoor has an extensive career at Walmart, where she held multiple positions over several years. Her roles included Director of International Strategic Initiatives, Global Real Estate Systems, and Business Analysis from 2014 to 2018, as well as Director of Strategy & Delivery from 2018 to 2019. She also worked as a Senior Business Analyst and a Paralegal in the Walmart Legal Department, among other positions. Her experience at Walmart involved managing large teams and implementing strategic initiatives.
Educational Background
Kelly Kapoor studied at the University of Arkansas System eVersity, where she earned a Bachelor of Science degree from 2016 to 2018. She also attended Johnson & Wales University, achieving a Bachelor of Science in Business Administration and Management from 2020 to 2023. Her educational background has provided her with a solid foundation in business principles and management.
Achievements and Innovations
Throughout her career, Kelly Kapoor has launched six products globally, including TRIRIGA, SAP Ariba, and JDA. She developed a technology for automating and reporting potential 'straw purchases' related to gun sales, which is currently patent pending. Additionally, she managed a cross-functional team to deliver a Lease Abstraction initiative with a significant impact on global P&L, completing the program under budget.