Rachael Mc Brearty
About Rachael Mc Brearty
Rachael Mc Brearty is the Chief Customer Officer at Evisort, with extensive experience in customer insights and creative strategy from her previous roles at Cisco and LeanData. She has been recognized for her contributions to innovation in customer experience and has worked with major clients to enhance their customer interactions.
Work at Evisort
Rachael Mc Brearty has been serving as the Chief Customer Officer at Evisort since 2022. In this role, she focuses on enhancing customer experiences and driving customer engagement strategies. Her leadership is aimed at leveraging innovative solutions to meet client needs effectively.
Previous Experience at Cisco
Rachael Mc Brearty held multiple significant roles at Cisco. From 2007 to 2016, she was the Chief Creative for Cisco Consulting Services, where she contributed to the company's creative strategies. Subsequently, from 2016 to 2018, she served as the Chief Customer Officer, Global Customer Insights & Customer Experience, where she developed an innovative account and individual segmentation model to support a complex B2B environment.
Background in Customer Experience
Throughout her career, Rachael Mc Brearty has focused on improving customer experiences across various organizations. She worked with major clients such as The Coca-Cola Company, Bank of America, and IBM, implementing strategies to enhance their customer interactions. Her expertise in customer insights has been recognized in industry publications, including a feature in Harvard Business Review.
Education and Expertise
Rachael Mc Brearty earned a Bachelor of Fine Arts (BFA) in Graphic Design & Painting from SUNY New Paltz. She also served as an Adjunct Professor of Computer Aided Graphic Design at the same institution for eight months in 1997-1998. Her academic background complements her professional experience in leveraging Big Data and data at the edge to improve customer and employee experiences.
Achievements and Recognition
Rachael Mc Brearty has received several accolades throughout her career. She was named to The Top 50 Women Leaders of San Francisco for 2023 and recognized by Time Magazine for a Best Invention. Additionally, she holds numerous patents, reflecting her contributions to innovation in her field.