Justin Dyke
About Justin Dyke
Justin Dyke is a Senior Customer Success Manager for Strategic Accounts at Exabeam, with a background in customer success and engineering at companies like Zscaler and Cisco. He holds a Bachelor's degree in Communication Systems Management and Economics, as well as a Master's degree in Information and Telecommunications Systems from Ohio University.
Work at Exabeam
Justin Dyke serves as the Senior Customer Success Manager for Strategic Accounts at Exabeam, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring the successful implementation of Exabeam's security solutions. His experience in customer success management enables him to build strong relationships with strategic clients, addressing their needs and driving value from the company's offerings.
Previous Experience at Zscaler
Before joining Exabeam, Justin Dyke worked at Zscaler as a Customer Success Manager from 2018 to 2022. During his four years in this role, he was based in the Columbus, Ohio Area. His responsibilities included managing customer relationships and ensuring the effective use of Zscaler's cloud security solutions, contributing to customer retention and satisfaction.
Career at Cisco
Justin Dyke's career includes significant experience at Cisco, where he held multiple roles. He worked as a Customer Success Manager for 11 months in 2018 in Dublin, Ohio. Prior to that, he served as a Technical Project Manager from 2014 to 2018 and as a Network Consulting Engineer from 2008 to 2014, both in Dublin and RTP, North Carolina, respectively. His diverse roles at Cisco provided him with a strong foundation in customer success and technical project management.
Education and Expertise
Justin Dyke holds a Bachelor's degree in Communication Systems Management and Economics from Ohio University. He also earned a Master's degree in Information and Telecommunications Systems from the same institution, graduating Magna Cum Laude. His educational background equips him with a solid understanding of both technical and business aspects, enhancing his effectiveness in customer success roles.