Marc Siegel
About Marc Siegel
Marc Siegel serves as the Director of the Exabeam Customer Community, a position he has held since 2018. With a diverse background in community management and content development, he has worked at notable organizations including NASA, IBM, and eBay.
Work at Exabeam
Marc Siegel has served as the Director of the Exabeam Customer Community since 2018. In this role, he focuses on building and enhancing customer engagement through community initiatives. He aims to humanize Exabeam's interactions with customers while promoting a zero-touch support model. His leadership in this position emphasizes the importance of connecting individuals with each other and with the company to foster product improvement.
Previous Experience
Prior to his tenure at Exabeam, Marc Siegel held various roles in community management and product management across several organizations. He worked at Townsquared as Community Manager from 2015 to 2017. His experience also includes positions at IBM developerWorks, where he served as Online Community Manager, Product Manager, and Newsletter Editor from 2000 to 2009. Additionally, he worked at NASA as Manager and Chief Evangelist from 1992 to 2000, and held community-focused roles at eBay, IgniteGT, and Demandforce.
Education and Expertise
Marc Siegel studied at the University of Rochester, where he earned a Bachelor of Science in Electrical and Computer Engineering (BSEE) from 1979 to 1984. He has also participated in professional development courses that enhance his skills in community building and customer engagement. His expertise lies in developing online content and executing social media strategies aimed at empowering customer leaders.
Commitment to Staff Development
Marc Siegel is committed to staff care and growth, focusing on enabling greatness in others. His approach combines individual contributions with managerial responsibilities, fostering an environment where team members can thrive. This commitment is evident in his leadership style and the initiatives he implements within the organizations he has worked for.
Community Building Focus
Marc Siegel specializes in building communities that connect individuals to each other and to companies. His focus on enhancing engagement and product improvement is a key aspect of his work. He has a strong track record of turning ideas into reality at major organizations, demonstrating his ability to create impactful community strategies.